Terms and Conditions

Due to previous guests letting us down we have to say that

by continuing with the booking, you are agreeing to the house rules

  • That there is no reception

  • Room Bookings - No Deposit required. Full balance payment will be taken from the card details supplied 3 days prior to your arrival 

  • You will be sent electronic key codes to get in and a receipt for the balance payment by email approximately 3 days before your arrival unless you select Non-refundable rate which payment will be taken on booking. If the booking is cancelled less than 3 days before arrival then a charge equal to the full booking amount will be made.

  • Sole use of building Bookings - We will take a 15% deposit when you make the booking through our website or the whole payment if you select a 'Non-refundable' rate. The Balance payment is due 30 days before your stay along with a £50 Refundable damage deposit. If the booking is cancelled less than 30 days before arrival then a charge equal to the full booking amount will be made. ​If any payments have already been made and cancellation is outside of the 30 days, a full refund including the 15% deposit will be given with no extra charges

  • That you will speak to us either through the volunteer(s) who are in and out of the building throughout the day and night, (Except exclusive use of the whole building) or by phone if there are any faults, advice etc. 

  • If you book direct with us, there is no admin or card fee to make the booking

  • That you have checked the 'cancel or amend' page

  • That all arrivals are after 4 pm. You can drop luggage off earlier on request

  • No smoking in the building or out of the windows

  • No illegal drugs

  • No anti-social behaviour

  • No noise after 11 pm

  • No stag/hen or similar party groups

  • Only paying guests permitted on the premises

  • Only children over 5 years welcome but not in the Dorms. (Does not apply to booking sole use of the whole building).

  • No pets allowed on room bookings (If you are booking the sole use of the whole building you must speak to us first)

  • To leave the building by 10.30 on the departure day

  • That BhP is not responsible for your parking but will assist by providing maps of parking areas

  • That BhP does not provide meals and during Covid periods that the kitchen may be out of use,(Does not apply to Sole use of building) social distancing will be in place and some rooms have shared bathrooms

  • That termination of the stay with no refund and further charges may be associated with any breach of the house rules drawn from payment card and/or Damage Deposit.

  • That we are 'committed to clean' Covid guidelines

  • That you are adhering to all the English Government Guidelines regarding travelling and staying away from home

 Please note- We are closed until COVID-19 restrictions end
If you are NHS, a care worker, or attending a funeral
 please telephone
07880732018 
 Please note- We are closed until COVID-19 restrictions end
If you are NHS, a care worker, or attending a funeral
 please telephone
07880732018 
 Please note- We are closed until COVID-19 restrictions end
If you are NHS, a care worker, or attending a funeral
 please telephone
07880732018 

Trading name Bunkhouse Plus

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